Introduction

iF returns is the omni-channel returns management platform for enterprise that transforms returns into retained customers and new sales. It is made up of different modules including:

Personalised returns portal

Create a fully personalised returns experience for customers in order to maximise NPS.

Logistics and Optimisation

Access to over 100 global carriers and warehouses to optimise global returns flows and improve the experience.

Cross-selling platform

Incentivise exchanges, cross-selling and gift cards to reduce returns.

Omni-channel management

Enable and incentivise in-store returns and track internal flows to increase brand engagement.

Resources

This site offers extensive technical documentation for developers and business guides to help you get started with our platform and how to connect our products with in your current architecture. The following documentation is available:

• Guides and use cases
• API technical reference
• Webhooks
• SDK for Web and Mobile